Job Posting

Gourmet Store Manager (2) - Openings in Dripping Springs & Downtown Austin, TX.

We grow, produce and sell our own award-winning olive oils and vinegars under the Texas Hill Country Olive Company brand throughout Texas from our Dripping Springs, Texas orchard, store and manufacturing facility. 

Quality, passion, expertise and considerable high level of service are some of our most important values.

We are looking for 2 highly dynamic, sales-driven Store Managers for our strategic Flagship store based in Dripping Springs, TX and soon-to-open Destination Marketplace – St. Elmo’s off Congress in downtown Austin.

Responsibilities

As a store Manager, you will:

  • Lead a team with your professionalism, passion and leadership
  • Manage overall team performance and growth
  • Oversee all aspects of store operations
  • Track, analyze, and act to improve store performance at all levels
  • Build and develop a loyal customer base in order to achieve store goals
  • Act as a brand ambassador implementing commercial and marketing plans

Team Management

  • Interview, hire top quality store employees, train, develop and coach store team (4+ people) for high performing growth
  • Manage performance review for all employees
  • Focus on exceptional customer satisfaction and needs, and hold employees accountable to provide the same superior service through best practices
  • Oversee and optimize store schedules
  • Ensure team members adhere to company and location policies, procedures, and guidelines. Respect municipal, state and federal laws
  • Foster positive work environment, team spirit and lead by example
  • Explain and execute the marketing and merchandising plans, share selling techniques and knowledge

Commercial Marketing

  • Implement corporate marketing and commercial plans in store
  • Manage and oversee in store tastings
  • Ensure the store products meet or exceed quality standards and are merchandised according to brand standards
  • Act as an enthusiastic brand ambassador and handle customer complaints
  • Participate in the commercial activities of the area
  • Build local network, initiate partnerships and execute events to build the brand

Management of Gourmet Store

  • Achieve and exceed revenue and profit goals while maintaining expense controls and increasing sales. Review store P&L with the Management to identify efficiencies
  • Plan and analyze sales. Evaluate store’s performance and KPIs daily, weekly and monthly
  • Oversee and follow all operational procedures
  • Oversee store merchandising, placing / receiving orders, waste and returns
  • Manage weekly and monthly inventories. Control stocks and items shelf life
  • Place orders according to the seasonal needs, stocks and sales
  • Oversee, control and monitor handling of cash, registers, POS transactions according to the current processes
  • Oversee and execute all the necessary reporting and admin duties: Invoices, Payroll, Inventory, etc.
  • Ensure that all hygiene and safety practices adhere to current legislation and company standards
  • Act as a key liaison between the store and the corporate team
  • In addition, other duties, tasks, projects as per business need

Working time: Full Time

Qualifications

  • 3/5 years of management experience in a food/grocery or retail operation
  • Ability to work with performance metrics, product specifications and computer systems

Personal characteristics

  • Team leader spirit: demonstrated proficiency in the selection, coaching of employees to develop a good sales team, and achieve results
  • Growth oriented: willing to develop the business, proactive, solution oriented and action driven
  • Exceptional customer service skills
  • Interested in immerse in the brand universe and product knowledge. Passionate about food & cooking!
  • Excellent interpersonal, time management, and organizational skills
  • Ability to work a flexible schedule including holidays and some weekends
  • Must be able to meet physical demands of the position including standing for extended periods of time, bending, pulling, pushing, carrying up to 40 pounds, etc.
  • Efficient, honest and accurate

Job Type: Full-time

Experience:

  • Management: 3 years
  • Retail Management: 3 years

 

Email CV to bmcgowan@texashillcountryoliveco.com